Using the Dial Pad

Content
5 modules
Difficulty
Basic
Course Length
5 mins
Instructor
Lara Javalyn

Description

Learn how to use the dial pad for manual dialing, transferring and merging calls and managing voicemail.

Objectives

By the end of this course you will:

  1. Be able to find and use the Dial Pad in ReadyMode.
  2. Access and use the Directory from the Dial Pad.
  3. Be able to listen to and configure your Voicemail.
  4. Understand how to manually Merge or Transfer calls.
 

1.
About the Dial Pad
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2.
Using the Directory
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3.
Manual Dialing
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4.
Managing Voicemail
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5.
Using the Dial Pad - Quiz
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