Content
5 modules
Difficulty
Basic
Course Length
10 mins
Instructor
Lara Javalyn
![](/images/1__loading.gif)
Description
See an overview of taking calls with the dialer, learn about setting your availability for calls and how to review lead information during a call.
Objectives
By the end of this course you will:
- Have an overview of the process of Calling Leads in ReadyMode including seeing a video call demonstration.
- Understand Availability Modes and how to switch between them.
- Be able to see Lead Information and utilize Profile Tabs such as Scripts, Contact History, and Map View.
1.
About Calling Leads
{{ vm.helper.t('reports.module') }}
2.
Using Availability Modes
{{ vm.helper.t('reports.module') }}
3.
Viewing Lead Information
{{ vm.helper.t('reports.module') }}
4.
Using Profile Tabs
{{ vm.helper.t('reports.module') }}
5.
Making Calls - Quiz
{{ vm.helper.t('courses.exam') }}
Shopping Cart
Your cart is empty