Making Calls

Content
5 modules
Difficulty
Basic
Course Length
10 mins
Instructor
Lara Javalyn

Description

See an overview of taking calls with the dialer, learn about setting your availability for calls and how to review lead information during a call.

Objectives

By the end of this course you will:

  1. Have an overview of the process of Calling Leads in ReadyMode including seeing a video call demonstration.
  2. Understand Availability Modes and how to switch between them.
  3. Be able to see Lead Information and utilize Profile Tabs such as Scripts, Contact History, and Map View.
 

1.
About Calling Leads
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2.
Using Availability Modes
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3.
Viewing Lead Information
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4.
Using Profile Tabs
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5.
Making Calls - Quiz
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